I just sent an e-mail to Sprint letting them know that they have my contract end date listed incorrectly on their web site. In November of 2008, when I made the upgrade that has lead to all of the hassle and misery of Sprint - I signed a new agreement.
In April of this year, when even advanced tech support could not figure out what the issue was with my phone, they "recreated my account" in their system. As a result of this, Sprint now indicates that my contract expires in April of 2011 (instead of November, 2010).
While I realize November and April are not all that far apart, I want to make it very clear to Sprint that I will not stay with them any longer than need be. Who knows, this could be an out to my contract? ;)
E-mail to Sprint, September 6, 2009:
There is an error listed in my contract date on the web site for wireless #[number]. I signed a new contract in November of 2008, however, the web site shows my contract does not expire until April of 2011.
If you could please fix to ensure that my account reflects the correct contract end date.
Thank you,
[full name]
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