Sunday, August 30, 2009

25,000 customers confirm: Sprint service sucks all over

Well, after just posting my weekend rant, I stumbled upon the following Google News featured story: Verizon tops Sprint in report on quality. The very first line of the article reads: "In the semiannual report on wireless call quality released Friday by J.D. Power and Associates, Sprint ranked in the middle or the bottom of the six regions of the country." (Source: Kansas City Star)

Middle or bottom of the pack across the country, great job guys!

The article goes on to explain that data is collected from 25,000 wireless customers and that "The study measures wireless call quality based on seven problem areas: dropped calls, static/interference, failed call connection on the first try, voice distortion, echoes, no immediate voice mail notification and no immediate text message notification."

Eeek, those categories sure can't make Sprint look good! But hey, if you're looking for a provider that ranks middle to lowest across the board on call quality, actually being able to make a call or receiving notifications, well then Sprint's the one for you!

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